Refund & Return Policy
Refund & Return Policy
Company Name: Satiate Healthcare
Address: Office No. 15, A1 CHS Ltd, Chhatrapati Shivaji Road, Dahanukar Wadi, Kandivali (West), Mumbai – 400067, Maharashtra, India
Email: satiate.quality@gmail.com
Contact Numbers: +91 9820181545 / +91 7021210028 / +91 8356091441 / +91 9870321970
1. Introduction
At Satiate Healthcare, we are committed to providing high-quality orthopedic, rehabilitation, and physiotherapy products.
Each product is carefully inspected and packaged to ensure it reaches you in perfect condition.
Due to the medical and personal-use nature of our products, we strictly follow a No Refund and No Return Policy once an order has been placed and shipped.
2. No Refund Policy
All sales made through our website or authorized channels are final and non-refundable.
Once payment is received and your order is confirmed, no refunds will be issued under any circumstances.
Refund requests due to change of mind, personal preference, or incorrect order placement will not be entertained.
3. No Return Policy
We do not accept returns on any products due to hygiene, health, and safety regulations.
This policy applies to all categories, including orthopedic supports, rehabilitation devices, and physiotherapy aids.
Please review product descriptions, sizes, and specifications carefully before placing your order.
4. Exceptions (Applicable Only in Rare Cases)
Returns or replacements will only be considered if:
You receive a wrong product (different from what you ordered).
The item received is damaged during transit or defective.
In such cases:
You must inform us within 24 hours of delivery at satiate.quality@gmail.com.
You must provide clear images or videos of the damaged or incorrect item and its packaging.
Our team will verify the claim and, if approved, initiate a replacement only (no monetary refund).
If the product is used, damaged after delivery, or returned without approval, the request will be rejected.
5. Cancellation Policy
Order cancellations will only be accepted before the product is dispatched.
Once an order is shipped, it cannot be cancelled, changed, or refunded.
6. Contact Us
For any order-related concerns or exceptional cases as mentioned above, please contact us at:
📍 Satiate Healthcare
Office No. 15, A1 CHS Ltd,
Chhatrapati Shivaji Road, Dahanukar Wadi,
Kandivali (West), Mumbai – 400067, Maharashtra, India
📧 Email: satiate.quality@gmail.com
📞 Phone: +91 9820181545 / +91 7021210028 / +91 8356091441 / +91 9870321970
✅ Satiate Healthcare reserves the right to update, modify, or change this policy at any time. Please review this page periodically for any changes.