Terms & Conditions

Terms & Conditions


Company Name: Satiate Healthcare
Address: Office No. 15, A1 CHS Ltd, Chhatrapati Shivaji Road, Dahanukar Wadi, Kandivali (West), Mumbai – 400067, Maharashtra, India
Email: satiate.quality@gmail.com
Contact Numbers: +91 9820181545 / +91 7021210028 / +91 8356091441 / +91 9870321970

1. Introduction

Welcome to Satiate Healthcare. These Terms & Conditions govern your use of our website, purchase of our products, and any interaction with our services.
By accessing or using our website, you agree to abide by these terms. If you do not agree, please refrain from using our website.

2. Use of the Website

  • You must be at least 18 years old to access or purchase from this website.

  • You agree to use this website only for lawful purposes and not to engage in any activity that may harm the company or other users.

  • We reserve the right to suspend or terminate your access if misuse or unauthorized activity is detected.

3. Product Information

  • All products displayed on our website are described as accurately as possible based on manufacturer data and internal testing.

  • Product images are for illustrative purposes and may vary slightly due to lighting, screen display, or manufacturing variations.

  • Prices, descriptions, and availability are subject to change without notice.

4. Orders and Payment

  • Orders can be placed through our official website or authorized representatives only.

  • By placing an order, you agree to provide accurate billing, shipping, and contact information.

  • Payment must be made using secure online gateways or approved payment methods.

  • We reserve the right to cancel or reject any order due to incorrect information, product unavailability, or suspected fraud.

5. Shipping and Delivery

  • Orders are processed and shipped within the estimated timelines communicated during purchase.

  • Delivery time may vary based on product availability, location, and courier partner policies.

  • Satiate Healthcare is not liable for delays caused by courier services, natural disasters, or other external factors.

  • Risk of loss and ownership transfer to the buyer upon shipment from our warehouse.

6. Returns, Replacements, and Refunds

  • Returns or replacements are accepted only for defective, damaged, or incorrect products delivered.

  • Claims must be raised within 7 days of product receipt, along with proof (images or videos).

  • Products must be unused and in their original packaging for eligibility.

  • Refunds (if applicable) will be processed to the original payment method within 7–10 business days after verification.

  • Custom orders, hygiene-sensitive products, or items marked as non-returnable cannot be refunded.

7. Intellectual Property Rights

  • All content, including logos, graphics, text, product descriptions, and images, are the exclusive property of Satiate Healthcare and protected under Indian copyright laws.

  • You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

  • Satiate Healthcare is not liable for any direct, indirect, incidental, or consequential damages arising from product use or misuse.

  • Products must be used as per manufacturer guidelines or under professional medical supervision where applicable.

  • Our liability, under any circumstance, shall not exceed the value of the purchased product.

9. Warranty Disclaimer

  • Products sold by Satiate Healthcare are subject to warranty terms (if any) mentioned on the product packaging or manufacturer’s documentation.

  • We do not guarantee outcomes that depend on individual medical or physical conditions.

  • No additional warranty is implied beyond those expressly stated.

10. Third-Party Links

Our website may include links to third-party sites or resources for user convenience.
Satiate Healthcare does not control or endorse these websites and is not responsible for their content or data policies.

11. Indemnification

You agree to indemnify and hold harmless Satiate Healthcare, its employees, and affiliates from any claims, losses, damages, or expenses resulting from your breach of these Terms or misuse of our services.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and manage personal information.

13. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India, specifically under the jurisdiction of Mumbai, Maharashtra courts.

14. Modification of Terms

Satiate Healthcare reserves the right to update, modify, or change these Terms & Conditions at any time.
Revised terms will be posted on this page with an updated effective date. Continued use of our services implies your acceptance of the changes.

15. Contact Information

For any questions, feedback, or legal concerns regarding these Terms & Conditions, please contact us at:

📍 Satiate Healthcare
Office No. 15, A1 CHS Ltd,
Chhatrapati Shivaji Road, Dahanukar Wadi,
Kandivali (West), Mumbai – 400067, Maharashtra, India

📧 Email: satiate.quality@gmail.com
📞 Phone: +91 9820181545 / +91 7021210028 / +91 8356091441 / +91 9870321970

✅ Satiate Healthcare is committed to transparency, customer trust, and ethical business practices.

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