Privacy Policy

1. Introduction

Welcome to Satiate Healthcare.
Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.

By using our website or services, you agree to the terms described in this policy.

2. Information We Collect

We may collect the following types of information to provide better services and enhance your experience:

a. Personal Information

When you interact with our website, we may collect:

• Full Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Payment Details (securely processed by third-party payment gateways)

• Company/Clinic Name (optional)

b. Non-Personal Information

We automatically collect information such as:

• Browser type and device information

• IP address and location data

• Pages visited, time spent, and referring URLs

3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate regarding your inquiries or service requests

• Provide after-sales and technical support

• Improve our products and customer experience

• Send order updates, offers, and promotional content (only with your consent)

• Maintain legal and accounting records

4. How We Protect Your Information

We adopt strict security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
All sensitive data is transmitted over SSL (Secure Socket Layer) connections, and all online payments are handled through verified and compliant payment gateways.

Your information is stored on secure servers and is only accessible to authorized personnel under confidentiality agreements.

5. Sharing of Information

We do not sell, rent, or trade your personal data to any third party.
We may share limited information with:

• Service Providers: For payment processing, order fulfillment, and delivery.

• Legal Authorities: If required by law or legal proceedings.

All third parties are bound by confidentiality and data protection agreements.

6. Cookies Policy

Our website uses cookies to enhance functionality and improve user experience.
Cookies help us remember your preferences, analyze site traffic, and optimize performance. You can disable cookies anytime in your browser settings; however, this may affect certain website functions.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your data is no longer needed, it is securely deleted from our systems.

8. Your Rights

As a user, you have the right to:

• Access your personal information

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Request clarification on data handling

To exercise your rights, please contact us at satiate.quality@gmail.com.

9. Third-Party Links

Our website may contain links to third-party websites. These external sites are not controlled by us, and we are not responsible for their privacy practices. Please review their respective privacy policies before sharing any personal data.

10. Children’s Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The revised version will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please reach out to us:

📍 Satiate Healthcare
Office No. 15, A1 CHS Ltd,
Chhatrapati Shivaji Road, Dahanukar Wadi,
Kandivali (West), Mumbai – 400067, Maharashtra, India

📧 Email: satiate.quality@gmail.com
📞 Phone: +91 9820181545 / +91 7021210028 / +91 8356091441 / +91 9870321970

✅ Satiate Healthcare remains committed to safeguarding your personal information and maintaining transparency in how we handle your data.